Last updated: December 5, 2025

Introduction

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

• Name and contact details (email, phone, shipping address)

• Payment information (processed securely through our payment provider)

• Browsing behaviour and website usage data

• Communications you send us

How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Communicate about your purchases

• Send marketing updates (with your consent)

• Improve our website and customer experience

• Comply with legal obligations

Third Parties

We may share your information with trusted third parties who help us operate our business, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., Australia Post)

• Email marketing platforms

• Squarespace (our website host)

We do not sell your personal information.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Opt out of marketing communications

Data Security

We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

Contact Us

If you have questions about this policy or wish to access your data, please contact us at clai@romybennie.com.